Frequently Asked Questions
General Questions
Yes! We are continually improving our telemedicine technology. In many cases same-day telemedicine appointments are now an option. Give us a call today to learn if you qualify for a speedy, simple telemedicine visit with Dr. Hayden or Dr. Andriano.
Our clinic continues to follow guidelines to minimize infections. You are no longer required to wear a mask.
If you would like us to wear a mask we are more than happy to do so during your visit. The best scenario is that patients come to the clinic solo. This will help decrease the risk of transmission. If you have questions, please speak to our staff prior to arrival. They will help make your experience here a positive one. Please note that when you arrive at our clnlc we still check temperatures. And hand sanitizer is available throughout.
We have been proudly serving the DFW metroplex since 2003.
Unlike many orthopedic practices, our new patient process is simple and pain-free. Simply give us a call and we will set up an appointment for you to see Dr. Hayden, a board-certified orthopedic surgeon. Our scheduling process is very flexible and many dates are usually available. New patient forms are also available online to expedite the process. Whatever your question, we will do our best to help you.
Office Questions
Our practice is conveniently located just west of the Dallas tollway in Plano, TX. Skip the long drive to a distant orthopedic surgeon and schedule to visit our practice instead. Check out the Contact Us page for a map of our location and more.
We accept many medical insurance plans, including some Blue Cross Blue Shield, Cigna, and United Insurance plans, as well as personal payments. Additionally, we are now accepting the medical coverage included with most auto insurance policies. Unfortunately, we are not accepting new Medicare and Medicaid patients at this time. Please give us a call if you have any questions.
Yes we do! If your regular health insurance includes frustrating terms or a high deductible (and you were injured in an auto collision), please give us a call. There is a good chance you are covered.